Sales Consultant Jobs

Responsibilities

• Maintain ETR file and Sales kit.
• Attend to all walk –in customers on showroom days as per roaster circulated monthly
• Attend to all phone enquiries within 5min of receiving the enquiry
• Conduct promotional events to generate enquires as per calendar
• Make cold calls to generate enquiries
• Track prospects, by maintaining ETR and DCR file
• To maintain lost sales report
• Follow up with customers post delivery within 3days and to ensure everything was satisfactory
• In case of any complaints or grievance, attend to the customers immediately, resolve the problem and to get the satisfaction letter within 3 days
• To book orders, by analyzing the needs of the customer.
• Based on your gross salary target should be achieved montly (Enquiry:5 perday) (Booking:10 minimum) (Target:8)
• To deliver vehicle as per promised Date and time.
• To maintain high standards and to ensure customer satisfaction
• To sell accessories while take booking.
• 100% Test Drive Accuracy and Home Visits to be done
• To ensure discipline and dress code at all times.
• To keep an eye on the competition activities in the market and update the TL immediately.
• To be courteous to customers at all times and keep in regular touch with them to get regular referrals.
• To update product knowledge from time to time and be precise in talking to the customers.

Consultant Jobs