Welcome to PeeYesYem Hyundai,
Where we're not just passionate about Hyundai Cars, but also about building a dynamic team of talented individuals. If you're looking for a rewarding career in the automotive industry, you've come to the right place. Explore our job vacancies and discover the many opportunities available to join our team.
At PeeYesYem Hyundai, we're committed to fostering a supportive and inclusive work environment where employees can thrive and grow. Whether you're interested in sales, service, administration, or management, we have a variety of roles that may be perfect for you.
As a Hyundai dealership, we offer unique opportunities to work with one of the world's leading automotive brands. From helping customers find their dream car to providing top-notch service and support, every role at PeeYesYem Hyundai plays a vital part in delivering exceptional experiences to our customers.
Joining our team means joining a family-oriented company that values teamwork, integrity, and continuous improvement. We offer competitive compensation packages, ongoing training and development, and opportunities for career advancement.
Ready to take the next step in your career? Explore our current job vacancies below and apply today to join the PeeYesYem Hyundai team.
We're excited to welcome passionate and dedicated individuals who share our commitment to excellence. Start your journey with Hyundai today!
Sales Consultant
Department: Sales
Minimum Qualification: Graduate
Experience: >2yrs
Key function: Selling New Cars
Responsibilities
Maintain ETR file and Sales kit.
Attend to all walk –in customers on showroom days as per roaster circulated monthly
Attend to all phone enquiries within 5min of receiving the enquiry
Conduct promotional events to generate enquires as per calendar
Make cold calls to generate enquiries
Track prospects, by maintaining ETR and DCR file
To maintain lost sales report
Follow up with customers post delivery within 3days and to ensure everything was satisfactory
In case of any complaints or grievance, attend to the customers immediately, resolve the problem and to get the satisfaction letter within 3 days
To book orders, by analyzing the needs of the customer.
Based on your gross salary target should be achieved montly (Enquiry:5 perday) (Booking:10 minimum) (Target:8)
To deliver vehicle as per promised Date and time.
To maintain high standards and to ensure customer satisfaction
To sell accessories while take booking.
100% Test Drive Accuracy and Home Visits to be done
To ensure discipline and dress code at all times.
To keep an eye on the competition activities in the market and update the TL immediately.
To be courteous to customers at all times and keep in regular touch with them to get regular referrals.
To update product knowledge from time to time and be precise in talking to the customers.
Customer Relationship Executive
Department: Service
Minimum Qualification: UG
Experience: >1 Year
Key function: Customer relationship executive
Responsibilities
PSF with the customer by service advisor on the very next day of the vehicle delivery and customer care executive on 3rd day from the date of billed. ( note: vehicles which are on hold due to one or the other reasons at workshop wherein bill was taken, those cases should be pre-informed to customer care executive before 3rd calls generated )
PSF data should be downloaded from NDMS and data should be feed in to Master sheet for further tracking.
During 3rd day PSF, if customer gives rating less than 8 on a scale of 1~10, shall be considered as dissatisfied customers.
Maximum lead time to close the complaint is 72hrs. if the customer care executive & CRM found difficulty in closing the complaint, same should be escalated to SM on the 4th day and on the very next day (5th day) it should be escalated to GM and 7th day to VP/SVP/COO.
Random audit of satisfied customer and dissatisfied to satisfied customers should be done by CRM daily and Branch Head by every week and Division Head by 15days once.
Customer meet should be organized every month at workshop by customer care team. During the meeting explanation / presentation along with demonstration on the vehicle shall be carried out as per the following.
Customers who have not visited in last one year should be verified with Master sheet on status of customer and data should be shared to Service Marketing team.
Service Advisor
Department: Service
Minimum Qualification: Graduate
Experience: >1yrs
Key function: Selling New Cars
Responsibilities
To obtain service loads in daily basis
To ensure VAS from customers for promotion jobs - Lakhs
To obtain Daily satisfaction index & SOP to be rated
To ensure workshop automotion 100% tab
To Obtain extended warranty from customers
To ensure discipline and dress code at all times.
Driver
Department: Service
Experience: >5 Years
Responsibilities
To ensure high level of safety while driving vehicle inside the workshop
To follow direction of the floor controller meticulously
Always being available
To ensure no damage to the vehicles and follow driving and parking SOPs
Keeping the parking / aisle area congestion free all the time
To assist floor controller in maintaining free movement of vehicle within workshop
To ensure discipline and dress code at all times.
Car Technician
Department: Service
Minimum Qualification: ITI
Experience: >1 Years
Key function: Car Servicing
Responsibilities
To ensure maintenance and repair on customer vehicles
Identify problems with vehicles using the diagnostic equipment
Plan repair procedures using charts manuals and experience
To ensure basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation
Repair and replace brake pads, wheel bearings, sensors and other parts
Help keep repair shop clean and organized
To ensure discipline and dress code at all times.
